Frequently Asked Questions
Straight answers on sourcing, purity, shipping, and the compounds themselves.
Do you provide full COA testing and endotoxin reports?+
Yes. Publicly available in-house and third-party certificates of analysis are provided with every batch, including endotoxin reporting, verified by Janoshik Analytical.
How are the peptides manufactured?+
In GMP-licensed facilities on fully automated aseptic filling lines within ISO 5 cleanrooms. Never hand-filled, with consistent fill and sterility on every unit.
What is the pre-filled pen format?+
Each compound ships in a pre-filled, precision-filled research pen for repeatable volume delivery, with no reconstitution required.
Do you ship across the UAE?+
Yes, same-day cold-chain delivery across all seven Emirates. Orders placed before 4pm typically arrive the same evening.
What payment methods do you accept?+
WhatsApp to order and Cash on Delivery are live. Card payments are coming soon.
Can I return or exchange a product?+
Due to the nature of cold-chain research materials, returns are handled case by case. Contact us on WhatsApp within 24 hours of delivery.
How do I track my order?+
A tracking link is sent on WhatsApp once your order is dispatched. You can also view live status under Account, then Orders.
Do you offer bulk or institutional pricing?+
Yes. Laboratories and institutions can request volume pricing and recurring supply via WhatsApp or the Contact page.
Are these products for personal use?+
No. All Body Labs products are sold strictly for scientific research and laboratory use only. You must be a qualified researcher or industry professional, 18+.
How should research peptides be stored?+
Refrigerated at 2 to 8C, away from light. Do not freeze. Pens ship in insulated cold-chain packaging.